Delegate

Role:

As a representative of the U.S. Army, your primary role is to identify issues with Army wide ramifications and recommend solutions. To this end, you need to stay open-minded so that you can see the “big picture” rather than just how an issue may affect you personally. Several techniques will help you do this:

Techniques:

· Solicit issues prior to conference date.

· Discuss implications and ramifications with group.

· Keep the Subject Matter Expert (SME) neutral and non-defensive.

· Ensure ideas are recorded accurately.

· Focus energy on the purpose of the work group – to form a consensus.

· Respect and listen to other individuals.

· Stay objective: keep an open mind.

Cautions:

· Avoid forming or joining cliques.

· Be positive, not prematurely negative.

· Organize your thoughts and present your ideas without being defensive.

· Wait until the other person has finished speaking. Ask for clarification if you think the correct words are not being used.

· Let the Subject Matter Experts (SME’s) do their job. Do not assume their role.